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ESS Achieves Cleaning Industry Management Standard
Thursday, June 2, 2011
ESS Clean has recently achieved designation as a CIMS Certified Organization. CIMS stands for Cleaning Industry Management Standard and was developed under the auspices of the ISSA (the worldwide cleaning industry association) by industry experts. CIMS is the first consensus-based management standard that outlines the primary characteristics of a successful cleaning organization.
A third-party assessor conducts an on-site review of the organization%u2019s systems, processes, and documentation to ensure compliance with the five key elements of the standard. These elements are: (1) quality systems (2) service delivery (3) human resources (4) health, safety, and environmental stewardship and (5) management commitment.
Compliance with the standard demonstrates that the organization is structured to deliver consistent, quality services that are designed to meet the customer%u2019s needs and expectations. The standard sets forth processes, procedures, and supporting documentation proven to be characteristic of a customer-driven organization.
In essence, CIMS certification provides assurance to a facilities manager seeking cleaning services that the company is committed to providing quality service, and thus sets that company apart from its competitors. More information about CIMS can be found at http://www.issa.com/?id=certified_organizations